1. Introduction
Kkavem (“we,” “us,” “our”) is committed to protecting the privacy and security of visitors (“you,” “your”) to our website kkavem.com (the “Site”). This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and what rights you have. By accessing or using the Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following categories of personal and non-personal information:
| Type | Examples | Purpose |
|---|---|---|
| Information you provide | Name, email address, phone number, postal address, messages, enquiry content, uploaded documents (if any) | To respond to your inquiries, manage your account, provide services, contact you |
| Automatically collected data | IP address, browser type/version, device identifiers, operating system, pages viewed, referring/exit pages, timestamps, usage data, cookies, analytics data | To analyze usage, improve the Site, detect security issues, optimize performance |
| Third-party / external sources | Data from analytics providers (e.g. Google Analytics), social media, publicly available databases, partner services | To enrich information, verify data, personalize experience |
3. Use of Cookies and Tracking Technologies
We, and third parties, use cookies, web beacons, pixels, and similar tracking technologies to collect data about your interactions with our Site. Cookies help with functionality (e.g. remembering preferences), analytics (measuring usage), advertising (delivering relevant ads), and security.
You can often disable or block cookies via your browser settings, but doing so may limit some features or degrade user experience.
4. How We Use Your Information
We use your information for the following purposes:
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To provide, maintain, and improve our Site and services
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To respond to enquiries, requests, and provide support
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To personalize user experience and present relevant content
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To send periodic communications (e.g. newsletters, promotional content)
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To monitor usage and analytics, detect and prevent fraud or abuse
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To comply with legal obligations, resolve disputes, enforce agreements
5. Sharing & Disclosure
We will not sell your personal data. However, we may share your information in the following circumstances:
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Service providers & partners: With third parties who assist us in operating our Site or providing services (hosting, analytics, email services, etc.)
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Legal compliance & protection: When required by law, regulation, legal process, or to protect our rights, property, or user safety
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Business transfer: In connection with a merger, acquisition, reorganization, or sale of assets
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Aggregated / anonymized data: We may share data that is aggregated, de-identified, and not personally identifying
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, unless otherwise required by law. After it is no longer required, we will securely delete or anonymize it.
7. Security
We take reasonable technical, administrative, and organizational measures to safeguard your information from unauthorized access, misuse, or loss. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. International Transfers
If your data is transferred to, stored, or processed in jurisdictions outside your home country (for example, server locations abroad), we will ensure appropriate safeguards (e.g. standard contractual clauses) to maintain data protection standards.
9. Your Rights
Depending on applicable law, you may have rights including:
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Right to access your personal data
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Right to correct / update inaccurate or incomplete data
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Right to delete / erase your data (subject to legal or contractual obligations)
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Right to restrict / object to certain processing
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Right to data portability (receive a copy in structured format)
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Right to withdraw consent at any time where processing is based on consent
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Right to lodge complaint with a supervisory authority
If you wish to exercise any of these rights, contact us at the email address given below. We may require identity verification before acting on requests.
10. Children’s Privacy
Our Site is not intended for children under the age of 13 (or a higher age per local law). We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us so we can delete it.
11. Third-Party Links & Services
Our Site may include links to third-party websites, plug-ins, or services (e.g. social media). Their privacy practices are not governed by this policy. We encourage you to review their privacy policies before providing any information.
12. Changes to Privacy Policy
We may update this Privacy Policy occasionally to reflect legal, operational, or technological changes. The “Last updated” date at the top will be revised. Significant changes may be communicated via email or site notice. Continued use of the Site constitutes acceptance of changes.
13. Contact Us
If you have questions, requests, or concerns about this policy, or wish to exercise your rights
